Guaranteed

Roman Paradigm Massage & Therapy is proud to announce their 100% money back guarantee policy.

To our present knowledge we are currently the only massage business in the San Francisco Bay Area that is confident enough to offer a full money back guarantee. In our years of doing massage therapy, learning massage and receiving bodywork, we have concluded that styles, experience, price and techniques vary widely in the industry of massage.

A deep tissue massage at a Spa is not what we consider deep.  We frequently receive clients that have come from other places unsatisfied, upset that the money they paid was not congruent with the treatment they received.

In order to avoid subjecting you to the same disappointment,  we offer sessions that are “Risk-Free”! Your massage session with Roman Paradigm Massage and Therapy is guaranteed to meet or exceed your expectations 100%. If for ANY reason you are not satisfied with your massage session, you do not pay. Our business prides itself on continuing to provide the best massage therapy in the bay area, and any complaint is viewed as a chance to learn from our client on how we can continue to do so.

To qualify for our money back guarantee…

  1. Book a 60 or 75 minute massage (90 min. sessions not included)
  2. Let us know within 5 days after your massage appointment via email or call us at 408-247-1169
  3. Try another session at our facility so that we may have the opportunity to improve your experience and our practice.

Important notice: For all new clients, in order to qualify for our money back guarantee, you must book our standard 75 minute session (90 minute sessions are not included in the guarantee). This allows time to properly evaluate your body. Some of our clients have experienced bruising from our Clinical and Sports therapy massages.

These two types of massages can cause this, so if this is NOT a desired outcome of your massage session please say something to the front desk personnel, in your notes and to your therapist. We can also add this as an “alert” on your file. Please inform us of this if you want us to.

 

 

 

 

 

Your massage therapy session with us will be with a massage therapist that is licensed, insured and registered with the San Jose Police Department who regulate massage permits. We are members of the San Jose Chamber of Commerce and recently, we have been rated with an A- with the Better Business Bureau.